DrPEN.com: The Doctors’ Patient Education Network


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DrPEN®

The DrPEN® Directory
The DrPEN® Patient Guides
The DrPEN® Research Reports

Medical Librarian Service

1. What we are:
The DrPEN® website and The DrPEN® Directories and The DrPEN® Patient Guides together form a service that provides a quick and simple means for physicians to guide patients to information already located on the Web about various medical diseases and conditions. The DrPEN® Directories consist of booklets that contain a directory of such sites (the "Booklet") and this Website (the "Website"). The DrPEN® Patient Guides are used together with the The DrPEN® Research Reports to teach patients how to follow their physician’s plan of care and provides an electronic file of patient education information related to a specific medical condition in Portable Document Format (pdf). The DrPEN® Directories provide short form web links for linking to information on other websites, and this Website serves as a means of distributing traffic to those websites. DrPEN® and the Medical Librarian Service provide an opportunity to order detailed reports on specific medical conditions prepared by an experienced medical researcher. Overall, this combination of the Booklets, the DrPEN® Patient Guides, The DrPEN® Research Reports, and the Medical Librarian Service and this Website is the "Program."

2. Where we are:
DrPEN, Inc. ("DrPEN") provides the Program. DrPEN's mailing address is DrPEN, Inc., P.O. Box 29040, Richmond, VA 23242-0040 and its e-mail address is mail@drpen.com. Any notices to DrPEN shall be directed to that address and e-mail address. Our fax number is (804) 740-1988 and our voice-mail number is (804) 740-1878.

3. PLEASE READ THIS:
PLEASE READ THIS ENTIRE AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE PROGRAM. IT IS A BINDING AGREEMENT BETWEEN YOU AND DrPEN.

4. By accessing or using the Program, you agree to be bound by the terms, conditions and disclaimers on this page and on the site. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS, CONDITIONS AND DISCLAIMERS, PLEASE DO NOT USE THIS SERVICE. IN THAT EVENT, IF YOU HAVE PURCHASED A COPY OF THE BOOKLET, YOU MAY RETURN THAT BOOKLET TO DrPEN FOR A REFUND OF YOUR PURCHASE PRICE AND REASONABLE MAILING COST OF RETURNING IT TO DrPEN.

5. Our Privacy Policy: DrPEN believes strongly in preserving and not interfering with the direct doctor-patient relationship, and in preserving the privacy of every person's individual health status. Below is the policy that DrPEN follows on privacy:

6. IMPORTANT DISCLAIMERS AND LIMITATIONS ON DrPEN'S LIABILITY:


A. Information Collected. We intend to gather and store information from this Website (or from any other contact you have with DrPEN) in only two ways. First, if you purchase a copy of The DrPEN® Directory, you will be added to our database of purchasers. Second, if you purchase the Medical Librarian Service, DrPEN will register you by asking for and storing your name, e-mail address, a description of the report requested, and a username and password chosen by or assigned to you. (Collectively, these two methods create "Registration Data.") When you purchase the Medical Librarian Service you will also be added to our database of purchasers. Aside from these methods, we keep no other database of users or subscribers. We only place cookies on your computer when you use DrPEN’s on-line store or order a custom research report from the Medical Librarian Service. We do not remotely detect information about your computer.

B. Changes to your Registration Data. Should your Registration Data ever change, please notify us by e-mail at mail@drpen.com or by sending a written request to our post office box, provided above.

C. Distribution Privacy. If we choose to send an e-mail message to you regarding an opportunity to purchase the next hard copy edition of The DrPEN® Directory or to renew a subscription to an advanced feature of this site, we send that e-mail only to the address that you provide to us, and do not copy your e-mail to anyone else. In connection with the Medical Librarian Service, we will send the requested report only to the e-mail address that you provide us, without copy to anyone else.

D. Confidentiality. We will not sell, rent, swap, or license your Registration Data to anyone outside of DrPEN except as necessary to make the Website perform and to deliver a new copy of the Booklet to you if you order one. Also, subject to the exception in the previous sentence, we will not disclose your identity in connection with your purchasing a copy of The DrPEN® Directory, or your requesting a report through our Medical Librarian Service, or your online registration with DrPEN to anyone outside of DrPEN.

E. No Doctor-Patient Relationship. Your being in our database or requesting a report from our Medical Librarian Service does not create a doctor-patient relationship. If we gather Registration Data from you, doing so does not create any doctor-patient relationship. Please direct any questions about your medical condition to your doctor, and rely only on your doctor's advice.

F. Use of Registration Data. We will use your Registration Data only to contact you about either an opportunity to purchase the next hard copy edition of The DrPEN® Directory or to renew a subscription to an advanced feature of this site or to e-mail you about our Medical Librarian Service. You can opt out of receiving these reminders, and in that case, we will not contact you even for these purposes. Of course, if you do opt out, you will not be advised of when the next hard copy edition of The DrPEN® Directory is published or when any online subscription is about to expire.

G. Opting Out of Our Registration Database. You may opt out of our registration database by sending an e-mail to DrPEN at mail@drpen.com or by sending a written request to opt out to our post office box, provided above. Once we have finished processing your opt-out, we will delete your information from our registration database and not contact you again for any purpose unless you request that we do so.

H. No Liability for Acts of Third Parties. We will use all reasonable efforts to safeguard the confidentiality of the Registration Data. Nonetheless, transmissions made by means of the Internet cannot be made absolutely secure by us, since we do not control the Internet. We disclaim any liability for disclosure of Registration Data due to errors in transmission by third parties or unauthorized acts of third parties.

I. Changes to this Privacy Policy. We may change this Privacy Policy in the future. Any changes will be effective upon the posting of a revised privacy policy on this Website. If you have provided Registration Data to us and not opted out of the registration database, we also will attempt notify you via the e-mail address that you have provided to us. At that time, we will attempt to give you the opportunity to opt out of our registration database and any new uses of your personal identifying information before the change takes effect.

7. Modifications to this Agreement: DrPEN may modify this agreement at any time. Such modification shall be effective immediately upon either the posting of the modified agreement on this Website, or by DrPEN's attempting to notify you by any e-mail address that you have provided to DrPEN during registration (which attempt may not be successful). You agree to review this Web page periodically to be aware of such modifications. Your continued access to or use of the Program shall be deemed your conclusive acceptance of modifications to this agreement.

8. Your Connection to this Website: You are responsible for providing all personal computer and communications equipment necessary to gain access to this Website. You are responsible for all telephone charges for connecting to this Website. Any dispute or problem regarding phone service is strictly between you and your local phone company or long distance service provider.

9. You are solely responsible for any charges incurred with your healthcare provider for that healthcare provider's responding to communications from or to you or anyone else based upon information gained though your use of the Program.

10. DrPEN's Copyrights, Trademarks and Other Proprietary Rights. DrPEN owns the trademarks DrPEN® and The DrPEN® Directory (and the DrPEN logo), The Labcoat Librarian®, DXCODES™ and other marks used in the Program. It also owns the trade dress of the Booklet and this Website. DrPEN also owns the copyrights to the Booklet and this Website. These copyrights include DrPEN's selection of the websites to which links are provided for individual medical diseases or conditions. DrPEN's copyrights also include the design of its Booklet and this Website, including all text and original graphics, and the selection and arrangement of the Booklet and this site. No copyrightable material displayed in the Booklet or this Website may be copied, displayed, distributed, published, or transmitted without the written permission of DrPEN. No user may remove, alter or cover any copyright or other proprietary notices placed in the Booklet or on this site.

11. DrPEN does not claim a copyright in any other material contained on other websites to which links are provided by the Program. Also, DrPEN is not affiliated with or sponsored by these other websites.

12. General. This Agreement contains the entire agreement between the user and DrPEN regarding the Program, and replaces all prior or contemporaneous representations, understandings or agreements. IN THE EVENT THAT ANY TERM ON THIS WEB PAGE CONFLICTS WITH ANY STATEMENT MADE ON ANY OTHER PAGE OF THIS WEBSITE, THE TERM ON THIS PAGE CONTROLS. This Agreement may be modified only upon notice provided by DrPEN by the means described above, or by a writing signed by both a user and an authorized official of DrPEN. Unless otherwise explicitly stated, the provisions contained herein will survive termination of the user's access to and use of the Program. This agreement shall be governed by the laws of the Commonwealth of Virginia, without regard of conflict of laws rules. Any litigation arising from or related to this Agreement shall be instituted and maintained only in the Circuit Court for the County of Henrico or the United States District Court for the Eastern District of Virginia. You agree that you hereby waive your right to a jury in any such trial.